Just recieved my outlaw cue (model OL09) five minutes ago, and am impressed. Cue came shipped in the free hardcase, hardcase feels extremely sturdy. Upon assembling the cue for inspection, im thuroughly impressed with the fit and finish. The clear coat is flawless, the cue is perfectly straight with a very smooth, clean taper all the way to the tip. The designs arent "branded in" as the wording makes it seem, but are wrather machined in to the wood, recessed in a few milimeters, and then finished in a way that makes the design look scorched. Not complaining however, as it looks extremely clean and impressive. The wrap is smooth with no noticable seams on the leather wrap, and overall build quality is very good. Have to wait to play with her later on tonight, however i dont have and doubts about her.