I shopped online for a new cue and darts and found these folks. I called their Portland location (they answered!) and verified they did indeed have a retail-like storefront, so I stopped in. Met Chris. He was respectful and very knowledgeable. He let me try this cue on a new table set up in their showroom. The cue is great - different from solid shafts - will take a little more table time to handle better. Not the same type of touch you feel from a solid house cue. They have several selections of soft and steel tip darts too - brass, alloys and tungsten. I am very happy with my purchases and will shop here again. Thanks again, Chris.