Privacy policy
We value and protect our customers
Billiards.com is committed to safeguarding your privacy as you use this website to gather information and/or order our products. By sharing our Privacy Policy, we hope to help you understand how information can create opportunities for our customers, as well as to reassure you that we respect and honor customer requests to restrict and protect personal information.
Non-personally identifiable information ("Cookies")
We collect non-personally identifiable information through the use of a software technology called "cookies." By non-personally identifiable information, we are referring to information about our website visitor’s:
- Browsers (e.g. Google Chrome, Apple Safari, Mozilla Firefox, etc.)
- Internet service providers (e.g. Comcast-Xfinity, Verizon, Spectrum, etc.)
- Pages visited
- IP address
- Date and time of access
- Other similar information tracked in aggregate form
This information is used for site statistics or research to improve our site’s behavior. The non-personally identifiable information we track is anonymous and is never sold or distributed to any party not working on our site.
Personally identifiable information
We consider the following, among other things, to be personally identifiable information: first and last name, email address and billing information (e.g. credit card number, expiration date).
How is personally identifiable information used?
Personally identifiable information is primarily used to offer better customer service and to improve communications. These uses include shipping and billing purposes and to deliver product information. This information is also used to:
- enter visitors in sweepstakes and notify sweepstakes winners,
- provide visitors with newsletters.
- Send order confirmations and updates related to their purchases
- Provide visitors with marketing material including but not limited to discounts, sales, new products, changes to price, cart or pages they abandoned.
Additionally, this personally identifiable information may be used to provide these visitors, via SMS (Short Message Service) or other means, information about materials and activities that may be of interest to them, including products or services of third parties. For these reasons, we may share such information with third parties, including SMS marketing providers, to facilitate these communications.
SMS Communications
By providing your mobile phone number, you consent to receive text messages (SMS) from Billiards.com Inc. These messages may include order updates, promotions, and other relevant information. Standard text message rates may apply, and you can opt-out at any time by replying "STOP" to our SMS messages.